Water

New water connections & mains supplies

New mains water connections for domestic, commercial and multi-plot developments — from demand calculations through to metering and temporary supplies.

What this service covers

A new water connection provides a supply from the regional water company's network. It typically involves a water demand calculation, an application, a quotation and design, and connection works including metering.

We coordinate the application and liaison with the regional water company, and manage main extensions or upgrades where the development requires them.

Projects it suits

  • Single properties and self-builds
  • Housing and multi-plot developments
  • Apartment and mixed-use buildings
  • Commercial and hospitality premises
  • Industrial facilities

Scope of support

Exact scope depends on our confirmed capabilities and is verified for every project before work begins.

  • New mains water connections
  • Domestic and commercial supplies
  • Multi-plot developments
  • Water demand calculations
  • Metering arrangements
  • Main extensions
  • Service upgrades
  • Diversions
  • Temporary water supplies
  • Coordination with regional water companies

Information we'll need from you

  • Site location plan and proposed layout
  • Estimated water demand, if known
  • Any fire supply requirements
  • Number of plots or units
  • Target programme and connection date

How it works

Six clear stages

1

Project review

You share the site address, plans, requirements, expected loads, unit numbers and target programme.

2

Site & capacity assessment

We review the information, identify likely network requirements and confirm any surveys still needed.

3

Applications & quotations

Applications are prepared and submitted to the relevant network operators, utility companies or contractors.

4

Option review

We review the available quotations, routes, programmes, responsibilities and commercial considerations with you.

5

Acceptance & coordination

Once you choose an option, we help coordinate approvals, payments, designs, permits and contractors.

6

Installation & connection

We track the project through installation, metering, commissioning and connection.

Utility timescales vary according to network capacity, permissions, design complexity, third-party works, road-opening requirements and provider availability. Early engagement is strongly recommended.

Good to know

Common challenges

Main capacity and distance

Where the nearest main lacks capacity or is distant, a main extension may be required. We identify this early.

Fire supply requirements

Fire supplies can change the design; we clarify requirements up front.

Demand uncertainty

We help scope a sensible demand estimate for an accurate quotation.

Jargon, explained

Terminology

Water demand calculation
An estimate of the peak water demand your development will place on the network.
Main extension
Extending the existing water main to reach your site.
Regional water company
The company responsible for water supply in your area.

FAQs

Water questions

We prepare and submit the application to your regional water company, including the demand calculation, and coordinate the quotation, design and connection works.

Yes — temporary supplies can be arranged for construction, with a transition to permanent supply later.

We coordinate fire supply requirements as part of the design where they apply; specialist design input may be needed.

Related services

Often needed alongside

Need a new water connection? Send your site plan and estimated demand.

We'll review the requirements and explain the next steps — no obligation.