How water connection applications work

A plain-English overview of the steps involved in applying for a new mains water connection.

The overall shape

A new water connection provides a supply from your regional water company's network. It typically moves through demand assessment, application, quotation and design, and connection works including metering.

Step by step

• Establish the water demand for your development.
• Submit the connection application to the regional water company.
• Receive and review the quotation and any design requirements.
• Accept an option and coordinate approvals and payments.
• Connection works are carried out, including metering.

What can affect it

• Distance to, and capacity of, the nearest suitable main.
• Whether a main extension is required.
• Fire supply requirements, which can change the design.
• Ground conditions and road-opening requirements.

Temporary supplies

A temporary water supply can often be arranged for construction, with a transition to the permanent supply later in the programme.